A forward-deployed engineer inside your team
Intellex delivers through forward-deployed engineers: a software engineer works at your location in Bulgaria, with the people who do the work, builds the agent or automation inside your systems, tests it on real cases, trains your team and only hands over when the process runs without us.
Why on site
The real process is never the one in the documentation. Sitting next to the person who answers the emails for a day shows what a hundred meetings would not. It also means the team trusts the result, because they watched it being built.
What the engineer does
Maps the process, designs the agent with your team, connects the systems, tests on live cases, trains the users, fixes what breaks in the first days, and documents everything for the handover.
How long
Discovery is a day or two. A first process typically takes a few weeks from discovery to a team running it alone, with the engineer on site at the key moments and remote in between.
After handover
Monitoring, tuning and a support agreement. We stay reachable, and the engineer who built it is the one who answers.
Questions we hear on the first call
Is the engineer on site every day?
During discovery and the first days of go-live, yes. In between, the work happens remotely with daily contact. You see the schedule before we start.
Do you work outside Sofia?
Yes, anywhere in Bulgaria. Travel is included in the quote.
What if our team resists the change?
That is exactly why we are on site. People adopt what they helped build and what visibly removes their most annoying task. We start with that task.
Can you train our internal IT person?
Yes, and we prefer it. The handover includes documentation and training so your team can operate and extend what we built.
Which process
goes first?
Two ways to start.
We will confirm your visit date by email within one working day. The receipt from Stripe is in your inbox.
A 30-minute call about one process.
No deck. You describe the work that eats your week; we tell you honestly whether AI should do it and what it takes.
- Video call, pick a slot that suits you
- With a founder, not a sales rep
- You leave with a clear yes, no, or what-it-takes
Or just write to us: [email protected]